frequently asked questions
How far do you travel?
We don't anymore! We are now the "in house" management team for The Estate at River Run in Maidens, VA!
How does the booking process work?
Can I establish a monthly payment plan?
We don’t have it in our budget for a full planner or day-of coordinator – do you offer any other packages that might be helpful to us?
While we believe every couple should at least have someone handling the day-of details, we do offer a Client Consultation Package. This is a time-based service that will assist you with your specific wedding details and questions. This meeting can be held at either our Blackstone Studio or Richmond office for a minimum of 2 hours. During this time we’ll talk about exactly what you need – we are all yours! Additional communication is not included in this particular package, but if you have a list of things you want to go over, we can accomplish that in our meeting! Inquire with us about this service through our form (Fees for this one time service start at $299).
Do you meet with clients 7 days a week?
We try our best to be as accommodating as possible, but usually our weekends are consumed by weddings. For this reason we try our best to meet with clients during the week, but we are happy to meet later in the evening om occasion to accommodate work schedules. Sundays are usually spent resting our weary bodies from running around on Saturdays and spending time with our families.
I see that you have multiple planners – which one will work my wedding?
I’m not very creative but I want to make sure my wedding is beautiful – can you help with that?
Absolutely! We are here to be as involved as you’d like us to be! Our Concierge and Full Planning packages already include event design, but it can also be added to our Partial Planning package. We feel that design work is our very best asset! Our team is delighted to chat with you more about how we can bring your vision to life.
I see that your main office is located at The Estate at River Run – do I have to come there for my meetings?
How do you determine which vendors to recommend to each of your clients?
Who is responsible for setup & breakdown?
What is discussed at the first planning meeting?
The first planning meeting really gets the ball rolling with your wedding planning.
We talk about vendor preferences and needs, put together your timeline, talk about
your next steps in order of priority, and we answer any questions you have about
next steps. This first meeting is usually 2-3 hours long.
Are linen rentals and decor included?
Our studio can provide many different services, as you may have seen. Linen and
décor items are available for rent with rental fees but are not included in your
planning service.
Am I able to rent linen and décor items if I am not a planning client?
You aure are! Please inquire on our website!
How many meetings should I expect to have with my planner?
It varies from couple to couple and depends on which service you opted for, but
at minimum, you can expect to have structured calls or meetings for: the first
planning meeting, your walkthrough/walkthroughs, florals, design & décor (for Full
Planning clients) and catering meetings. There are structured calls and check-ins
through the course of planning and those are scheduled as needed depending on the time you book and when your event is.
How many planners are on site? (Mention involved setup and needing more people sometimes, and weddings with 300+ people require 3+ planners, etc.)
All planning services include one lead planner and one assistant planner.
Additional staff members may be added for set up and clean up depending on the
guest count of your wedding, the venue, and the amount of setup and décor being
utilized.